judi365 Privacy Policy

1. Data Controller

For the purposes of applicable data protection legislation, the data controller in respect of personal data collected via judi365.club is judi365 ("judi365", "we", "us", or "our"). References in this Policy to "judi365" include the operating entity that holds the applicable gaming licence under which the Platform is offered to Malaysian players.

If you have questions about how judi365 handles your personal data, you may contact our data protection point of contact through the live chat function on judi365.club.

2. Data We Collect

judi365 collects the following categories of personal data from members and site visitors:

2.1 Identity Data — full legal name, date of birth, gender, and copies of government-issued identity documents (MyKad, passport) submitted during account verification.

2.2 Contact Data — email address, Malaysian mobile number, and where provided, a residential address.

2.3 Financial Data — bank account details, e-wallet identifiers (Touch 'n Go eWallet, Boost), FPX transaction references, deposit and withdrawal records, and wallet balances. judi365 does not store full card numbers; payment processing is handled by PCI-compliant third-party processors.

2.4 Technical Data — IP address, device type and identifiers, browser type and version, operating system, screen resolution, and time zone. This data is collected automatically when you access judi365.club.

2.5 Usage Data — pages visited, duration of visits, game sessions entered, bets placed, bonus activations, login timestamps, and navigation paths within the Platform.

2.6 Communications Data — records of correspondence between you and judi365 support, including live chat transcripts, emails, and any attachments you provide.

2.7 Geolocation Data — country-level and, where enabled by your device, approximate city-level location data used for fraud detection and jurisdictional compliance checks.

3. How We Collect Data

judi365 collects personal data through the following means:

• Direct interactions — when you register an account, complete identity verification, make deposits or withdrawals, contact support, or respond to promotions;
• Automated technical means — cookies, server logs, and analytics tools that capture Technical Data and Usage Data as you browse judi365.club;
• Third-party sources — payment processors who confirm transaction status; identity verification service providers who authenticate identity documents; and fraud prevention databases used to screen new registrations.

4. Legal Basis for Processing

judi365 processes personal data on the following legal bases:

• Contract performance — processing necessary to open and maintain your account, process deposits and withdrawals, and provide access to the gaming services you have requested;
• Legal obligation — processing required to comply with anti-money laundering (AML) regulations, age verification requirements, gaming licence conditions, and other applicable law;
• Legitimate interests — fraud detection, security monitoring, responsible gaming enforcement, and internal analytics used to improve Platform performance, where such interests are not overridden by your data protection rights;
• Consent — direct marketing communications, where you have opted in. You may withdraw consent at any time by updating your communication preferences in account settings.

5. How We Use Your Data

judi365 uses the personal data it collects for the following purposes:

• to register and maintain your judi365 account and verify your identity;
• to process deposits, withdrawals, and bonus transactions in MYR;
• to detect and prevent fraud, money laundering, underage gambling, and multiple-account abuse;
• to enforce the 21+ age restriction and responsible gaming policies;
• to personalise your experience on the Platform, including displaying relevant game recommendations and promotions;
• to send transactional communications including account activity alerts, deposit confirmations, and withdrawal updates;
• to send promotional communications where you have consented to receive them;
• to conduct internal analytics to understand how members use the Platform and identify areas for improvement;
• to comply with regulatory reporting and audit requirements imposed by judi365's licensing authorities.

6. Data Sharing & Disclosure

6.1 judi365 does not sell, rent, or trade your personal data to any third party for marketing purposes.

6.2 judi365 shares personal data with the following categories of third parties only to the extent necessary for the purposes described in Section 5:

• Payment processors — to facilitate deposits and withdrawals through Touch 'n Go eWallet, Boost, Maybank FPX, CIMB, and Public Bank. Each processor operates under its own privacy policy and handles payment data in accordance with PCI-DSS standards.
• Identity verification providers — to authenticate government-issued identity documents during account verification or enhanced due diligence checks.
• Fraud and AML screening services — to cross-check registration and transaction data against risk databases as required by judi365's compliance programme.
• IT infrastructure providers — cloud hosting, content delivery, and cybersecurity vendors who process data strictly as data processors under written agreements with judi365.
• Regulatory authorities and law enforcement — where judi365 is legally compelled to disclose personal data pursuant to a court order, regulatory requirement, or law enforcement request. judi365 will, where legally permitted, notify you of such a disclosure.

6.3 In the event of a corporate restructuring, merger, or acquisition involving judi365, member data may be transferred to the acquiring entity, subject to the same or equivalent privacy protections as set out in this Policy.

7. International Data Transfers

judi365 operates with infrastructure that may be located outside Malaysia. Where personal data is transferred to countries that do not provide an equivalent level of data protection to that required under Malaysian law, judi365 implements appropriate safeguards, which may include standard contractual clauses approved by relevant data protection authorities or equivalent transfer mechanisms. You may request information about the specific safeguards applicable to your data by contacting judi365 support.

8. Data Retention

judi365 retains personal data for as long as your account is active and for such additional periods as are required by applicable law or regulatory obligation. In particular:

• Identity and financial records are retained for a minimum of five (5) years following account closure to comply with AML and gaming regulatory requirements;
• Technical and Usage Data collected via cookies and server logs is retained for up to twenty-four (24) months from collection;
• Support communications are retained for three (3) years from the date of the last communication in a support thread.

Following expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be associated with any individual member.

9. Cookies & Tracking Technologies

9.1 Session Cookies. judi365 uses session cookies to maintain your logged-in state across page navigation. These cookies expire when you close your browser or log out and contain no personally identifiable information beyond an encrypted session token.

9.2 Analytics Cookies. judi365 uses first-party analytics tools to measure aggregate site traffic, page performance, and user navigation patterns. This data is used in anonymised or pseudonymised form to improve the Platform. judi365 does not deploy third-party advertising or behavioural tracking cookies.

9.3 Managing Cookies. You can control and delete cookies through your browser settings. Disabling session cookies will prevent you from logging in to your judi365 account. Disabling analytics cookies has no effect on your ability to use the Platform but limits our ability to identify and fix usability issues.

10. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by judi365:

• Right of access — to request a copy of the personal data judi365 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data where judi365 no longer has a lawful basis for retaining it, subject to overriding legal retention obligations;
• Right to restriction — to request that judi365 restricts processing of your data while a dispute about its accuracy or our legal basis for processing is resolved;
• Right to object — to object to processing based on legitimate interests, including profiling for fraud detection purposes, where your particular circumstances warrant it;
• Right to data portability — to receive a structured, machine-readable copy of the personal data you provided to judi365 for purposes of transferring it to another controller;
• Right to withdraw consent — to withdraw consent to marketing communications at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact judi365 support via live chat on judi365.club. judi365 will respond to verified requests within thirty (30) calendar days. judi365 may need to verify your identity before processing a data rights request.

11. Children's Privacy

judi365 does not knowingly collect or process personal data from persons under the age of 21. The Platform is strictly intended for adult users. If judi365 becomes aware that an account has been created by or on behalf of a person under 21, the account will be immediately closed and all associated data deleted or retained only to the extent required by applicable law. Parents or guardians who have reason to believe a minor has registered with judi365 should contact support immediately.

12. Security

judi365 implements technical and organisational security measures appropriate to the risk posed by the personal data it processes. These include:

• TLS 1.2 or higher encryption for all data in transit between your device and judi365.club;
• encryption at rest for sensitive data fields within judi365's database infrastructure;
• multi-factor authentication requirements for staff accessing production systems;
• automated intrusion detection and anomalous-activity alerting;
• periodic penetration testing and security audits conducted by independent third parties.

No security system is impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, judi365 will notify you without undue delay in accordance with applicable notification requirements.

13. Third-Party Links

judi365.club may contain links to third-party services such as payment processors. Once you click a link that takes you away from judi365.club, this Privacy Policy no longer applies. judi365 is not responsible for the privacy practices of third-party sites and recommends that you review the privacy policy of any site you visit.

14. Changes to This Policy

judi365 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Material changes will be communicated to members by email at least seven (7) calendar days before taking effect. The "Last Updated" date at the top of this page reflects when the most recent version took effect. Continued use of the Platform after the effective date of any updated Policy constitutes acceptance of the revised terms.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or judi365's handling of your personal data, please contact us through the live chat function available on judi365.club. Written privacy-related correspondence may be directed to the email address shown in the contact section of the Platform. judi365 will acknowledge privacy enquiries within five (5) business days and provide a substantive response within thirty (30) calendar days.